| Written by: | Titus Schleyer |
| Questions about this assignment? | Titus Schleyer |
| Prerequisites: | General understanding of technical documentation writing and writing style guidelines |
| Outcomes: | A clearly written technote that is usable for users unfamiliar with the system. You can assume a basic level of computer literacy among readers. |
Background: The purpose of this exercise is that you practice your skills in technical writing, specifically writing documentation for software programs or applications. Below are the topics and assignments. Please write your technote according to the guidelines we have discussed. For additional guidance regarding the details of the topic you will write about, please contact Kawa Shwaish.
How to complete this assignment: A sample technote and template is TN001: Intranet Access. Please use this document as a blueprint for your own technote, and stay as close as possible to the layout, formatting and style conventions evident in the document.
The technote topics and assignments are as follows:
| Topic | Assigned to |
| Sharing calendars in MS Outlook: This technote should describe how to share the Outlook calendar between two users. This note should describe the process off enabling appropriate permissions for the source calendar, and what to do to view it from the target user's Exchange inbox. | Pedro |
| Using Remote Desktop Control to access your work computer from home: This technote should describe how to connect to your work computer remotely, how to print to your home printer from your work computer, and how to transfer files (using both copy and paste, as well as sharing local drives.) | Thankam |
| Reserving lecture halls and conference rooms through the Intranet: This technote should describe how to view schedules for lecture halls and conference rooms, request a reservation and change a reservation. | Jeannie |
| Submitting requests for help to the SDM IT help desk: This technote should describe the process and good practices for submitting help tickets to cdihelp. | Andrea |
| Selecting recipients for email messages from your personal address book and the University's Exchange directories: This technote should describe how to set up and select recipients for email messages efficiently. | JR |
| Configuring email signatures: This technote should describe how to configure multiple email signatures and how to set your default signature. It also should provide a standard format for SDM email signatures. | Jayant |
| Using the University's Virtual Private Network (VPN): This technote should describe how to access the University's resources remotely by using our VPN. | Rich |
| Configuring your personal spam filter: This technote should describe how to configure spam filtering (through the Postini software) for the user's dental email account. | Terri |
Deliverables:
By the due date, please e-mail your completed technote to Titus
Schleyer. In a subsequent lab session, we will critique the technotes.
Grading criteria: Criteria for grading are, in order of importance: (1) correct instructions for the task to be completed; (2) adequate information to allow the user to complete the task, using an appropriate mix of text and figures; (3) clear, concise and grammatically correct writing that is consistent and easy to understand; and (4) compliance with the provided memo template. Assignments received after the due date receive one letter grade lower.