Information represents all the facts that are communicated with an instructional program.

2.2.1. Is it relevant to the objectives? Any information not related to the objectives should be eliminated.

2.2.2. Is it accurate? Content accuracy includes the correct use of terminology and that the media is accurate.

2.2.3. Is it complete? The completeness of the content should match the goals, objectives and audience.

2.2.4. Is the level of detail appropriate? The level of detail should match the goals, objectives and audience for the product.

2.2.5. Is the level of realism appropriate? The level of realism should be measured against the goals, objectives and audiences. Too much realism will frustrate the learner and too little will trivialize the lesson.

2.2.6. Are personal opinions clearly recognizable? Educational material is often a synthesis of published material and personal evaluation and/or analysis. If the material contains personal opinions/evaluations, they should be clearly recognizable.

2.2.7. Does the content indicate when it was written? The program should indicate when it was developed to allow users to judge the timeliness and relevance of the content.

2.2.8. Does the content indicate when it was last updated and what the frequency of updates is? The program should indicate when content was last updated and what the frequency of updates is.

2.2.9 Does the program indicate updated sections, if possible for each individual user? Learners who review a previously viewed program often are interested only in updated material.  Recognizing such material should be easy.

2.2.10. Is the author of the content listed? All educational material should be attributed, i.e. the author(s) should be indicated.

2.5.11. Are there appropriate references? Statements and facts should be referenced whenever possible. References allow learners to explore subject matter in more detail. The Continuing Education Recognized Provider guidelines of the American Dental Association require the use of references in self-study materials.

2.5.12. Are references included in full or is there a link to the actual reference? Stand-alone products may contain the actual reference material if copyright permission has been obtained. If the courseware is delivered on the World Wide Web, links should be valid and the owner of the reference site should have been informed that a link is being made. Developers should test all links they reference periodically to assure that they are valid. If references point to the literature, they should be retrievable. (For instance, they should follow conventions such as those specified in the Uniform Requirements for Manuscripts Submitted to Biomedical Journals published by the International Committee of Medical Journal Editors).

2.2.13. Does the use of content comply with copyright law? Use of original works or creation of derivative works is possible either under the Fair Use Doctrine or after appropriate permission for using the work(s) has been obtained. Not complying with copyright law can expose the author and/or their employers to significant liability. If other works or portions of them are used, a reference should be provided.

2.2.14. Does the content use accepted terminology? On professional subjects, many standard glossaries, vocabularies and terminologies are available. One example in biomedicine is the UMLS metathesaurus and its component vocabularies. Whenever such standard terminologies are available, they should be used. Local versions of standard terminologies, when available, should be used.

2.2.15. Is the content extensible by the end user?  Under certain circumstances, it may be desirable to have an end user (such as an instructor) extend the content with additional material (such as local patient cases).