The Office of Clinical Affairs (OCA) oversees all aspects of clinical care provided by School of Dental Medicine residents and students. This office includes the Office of Patient Services; the central sterilization services; and the purchase, maintenance and distribution of instrumentation used in the delivery of patient care.
The Office of Patient Services is responsible for all patient engagement including providing general, intake, and billing information. Staff in this area support patient scheduling, registration, and financial counseling services. As an element of the school’s Quality Measurement and Improvement Plan, many of the school’s standards of care are measured and assessed using electronic health records managed by quality care specialist staff members. OCA also organizes and prepares quality assurance reports related to patient concerns and outcomes of patient satisfaction surveys. Account specialist staff also ensures that proper billing procedures are followed for the patient care services provided.
IMS/Central Store Management oversees the Instrument Store sales and issuance of rental equipment to students, residents, and departments. The manager of this area is responsible for central sterilization, instrument maintenance, and purchasing.
The Central Receiving area and Room for Biological Waste and Collection also are overseen by OCA.
OCA coordinates the activity of three standing committees of the School of Dental Medicine
Clinical Affairs Council (CAC)
The Clinical Affairs Council (CAC) examines clinical productivity and marketing trends, as well as reviews and develops policy related to the provision of clinical services, clinical software and technology upgrades, and quality measurement and improvement outcomes.
Committee Chair
- Dr. Renato Silva, Interim Associate Dean for Clinical Affairs
Faculty
- Dr. Michael Cuddy, Faculty, Dental Anesthesiology
- Dr. Helen Giannakopoulos, Chair, Oral and Maxillofacial Surgery; Associate Dean, Hospital Affairs
- Dr. Sarah Grafton, Chair, Restorative and Comprehensive Care; Assistant Dean, Clinical Efficiency and Analytics
- Dr. Andrew Herlich, Interim Chair, Anesthesiology
- Dr. Banu Karayazgan, Interim Chair, Prosthodontics
- Dr. Steve Kukunas, Director, Multidisciplinary Implant Center
- Dr. Steven Levine, Director, Emergency Clinic
- Dr. Jean O’Donnell, Associate Dean, Academic Affairs
- Dr. Anitha Potluri, Chair, Diagnostic Sciences; Assistant Dean, Residency Education
- Dr. Charles Sfeir, Chair, Periodontics and Preventive Dentistry; Associate Dean, Research
- Dr. Lynne Taiclet, Director, Center for Patients with Special Needs
- Ms. Kelly Wagner, Director, Dental Hygiene Program; Director, QMI
Invited Guests
- Dr. Atousa Azarbal, Faculty, Prosthodontics, Co-chair Infection Control Committee
- Dr. James Earle, Vice Dean, Operations
- Ms. Kristen Felser, Co-chair Infection Control Committee
- Ms. Donna George, Manager, Patient Care
- Mr. Patrick Hetherington, Manager, Clinical Infomatics
- Ms. Roseanne Johnston, HIPAA Security Officer, Health Sciences IT
- Dr. Robert Nerone, Vice Chair, Restorative and Comprehensive Care; Director, Chairside Digital Dentistry
- Dr. Joanne Prasad, Assistant Dean, Academic Affairs
- Ms. Melanie Reyes, Director of Predoctoral Education
- Mr. Anthony Smith, Director, Facilities and Operations
- Dr. Mark Sosovicka, Faculty, Oral and Maxillofacial Surgery
- Dr. Pamela Tisot, Faculty, Restorative and Comprehensive Care; Director, Predoctoral Clinical Operations
- Dr. Suvendra Vijayan, Faculty, Oral and Maxillofacial Radiology; Director, 3D Printing and Advanced Technologies
- Mr. Michael Wahl, Business Intelligence Analyst
- Ms. Roberta Walk, Director, Clinical Operations
Infection Control Committee (ICC)
The Infection Control Committee (ICC) insures compliance with the School’s infection control plan. As part of this process, the committee conducts infection control compliance rounds twice monthly in all patient care areas. The committee also takes note of safety/accident/incident and exposures reported as well as the biologic monitoring of School of Dental Medicine sterilizers.
Committee Co-Chairs
- Dr. Atousa Azarbal, Faculty, Prosthodontics
- Ms. Kristen Felser, Manager, Instrument Management Service
Faculty
- Dr. Mohsen Azarbal, Faculty, Prosthodontics
- Dr. Elizabeth Bilodeau, Faculty, Diagnostic Sciences
- Dr. Joelle Carlo, Faculty, Dental Public Health
- Ms. Maryanne Ferree, Faculty, Periodontics & Preventive Dentistry
- Ms. Faith Mahan, Faculty, Dental Hygiene
- Dr. Suzann McGeary, Faculty, Diagnostic Sciences
- Dr. Andrew Nigra, Faculty, Restorative Dentistry and Comprehensive Care
- Dr. Marnie Oakley, Vice Dean
- Dr. Paul Schwartz, Faculty, Dental Anesthesiology
- Dr. Konstantinos Verdelis, Faculty, Endodontics
Staff
- Ms. Linda Nannini, University Dental Health Services
- Ms. Rochelle Smith, Diagnostic Sciences
- Mr. Anthony Smith, Director of Facilities and Operations
Students
- Mr. Matthew Palmer, DMD Class of 2023
- Ms. Paulette Rollant, DH Class of 2022
Instrument and Materials Selection Committee
The Instrument and Materials Selection Committee (IMSC) offers input to proposed changes to the student instrument kits, as well as comments on proposed clinical instrumentation modifications to replace outdated instruments.
Committee Chair
- Dr. Sarah Grafton, Chair, Restorative Dentistry and Comprehensive Care
Faculty
- Dr. Edward Adlesic, Faculty, Oral and Maxillofacial Surgery
- Dr. Thomas Kunkel, Chair, Prosthodontics
- Dr. Nicolas Miniotis, Faculty, Restorative Dentistry and Comprehensive Care
- Dr. Sean Noonan, Faculty, Restorative Dentistry and Comprehensive Care
- Dr. Ali Seyedain, Faculty, Periodontics & Preventive Dentistry
- Dr. Mark Wrigley, Faculty, Diagnostic Sciences
Consultants
- Dr. Konstantinos Verdelis, Director, Simulation Clinic; Faculty, Endodontics
- Dr. William Young, Faculty, Prosthodontics
- Mr. Anthony Smith, Director of Facilities and Operations
Staff
- Ms. Kristen Felser, Manager, Instrument Management Service
Students
- Ms. Catherine Shao, Vice-President of the Class of 2022
- Mr. Colton Brown, Class of 2024