Office of Clinical Affairs

The Office of Clinical Affairs (OCA) oversees all aspects of clinical care provided by School of Dental Medicine residents and students. Dr. Marnie Oakley, Senior Associate Dean, directs this office that includes the Office of Patient Services; the central sterilization services; and the purchase, maintenance and distribution of instrumentation used in the delivery of patient care.

The Office of Patient Services is responsible for all patient engagement including providing general, intake, and billing information. Staff in this area support patient scheduling, registration, and financial counseling services. As an element of the school’s Quality Measurement and Improvement Plan, many of the school’s standards of care are measured and assessed using electronic health records managed by quality care specialist staff members. OCA also organizes and prepares quality assurance reports related to patient concerns and outcomes of patient satisfaction surveys. Account specialist staff also ensures that proper billing procedures are followed for the patient care services provided.

IMS/Central Store Management oversees the Instrument Store sales and issuance of rental equipment to students, residents, and departments. The manager of this area is responsible for central sterilization, instrument maintenance, and purchasing.

The Central Receiving area and Room for Biological Waste and Collection also are overseen by OCA.

OCA coordinates the activity of three standing committees of the School of Dental Medicine

Clinical Affairs Council (CAC)

The Clinical Affairs Council (CAC) examines clinical productivity and marketing trends, as well as reviews and develops policy related to the provision of clinical services, clinical software and technology upgrades, and quality measurement and improvement outcomes.

Committee Chair

Faculty

Invited Guests

Infection Control Committee (ICC)

The Infection Control Committee (ICC) insures compliance with the School’s infection control plan. As part of this process, the committee conducts infection control compliance rounds twice monthly in all patient care areas. The committee also takes note of safety/accident/incident and exposures reported as well as the biologic monitoring of School of Dental Medicine sterilizers.

Committee Co-Chairs

Faculty

Staff

Students

  • Mr. Brett Becker, President, ASDA Class of 2022
  • Ms. Kirsten Carnevale, SADHA Class of 2021

Instrument Committee

The Instrument Committee offers input to proposed changes to the student instrument kits, as well as comments on proposed clinical instrumentation modifications to replace outdated instruments.

Committee Chair

Committee Co-Chair

Faculty

Consultants

Staff

Students

  • Ms. Liza Dennis, Vice-President of the Class of 2023
  • Ms. Kristy Yang, Vice-President of the Class of 2021